terms and conditions -
1. I represent an independant carp and catfishing guiding service. we are not part or affiliated with any other company. the terms and conditions are inline with our specific guidelines.
2. the individual making the booking will need to be part of the fishing party and will be confirmed as the lead booker, this person will be responsible for there entire party. the lead booker is liable for all costs of damage due to neglegence, the lead booker will have to supply all contact details and all clients must have a vaid passport.
3. a deposit is required to secure your date in the calendar of 25% for each person to be payed into an englinh bank account vie online banking, IBAN or swift (international transfers can take up to 3 days) in the event you need to cancel your booking, your deposit will not be refunded but may be transferred to another date depeneding on avalibility.
4. every guest must behave in a respectful manner and appropriate manner. we as the venue owners reserve the right to terminate our serive for any inappropriate behaviour and will not be liable for any conpensation.
5. clients are responsible for there own flights. flight information must be relyed as soon as possible, so appropriate arrangments can be made. we will not be liable for the following issues- strikes, riots, political unrest, war or threat of war, terrorist activity, industrial disputes, fire, flood, technical or weather problems with transport, or any other events beyond our control.
6. we recommend that you purchase personal travel insurance, as we are not liable for any personal loss
7. complaints procedure- if you or a party member has a complaint about your holiday, the complainant must inform the guide at the first instant and give the guide a chance to resolve the situation, if you do not do this your complaint will not be considered valid.
8. food and drinks- we must be informed of any dietary requirements that my lead to serious illness or death.
9. we are not responsible for injury or death due to lack of precautions and incompendance from the booking party. (eating food that contain items that generate allergic reactions, drowning due to not knowning how to swm, falling while climbing high terrain, heat stroke, etc.
10. disabled parties- our aim is to provide a high level of service to all our clients. however we are not a specialist operator in the field of holidays for the disabled. the majority of the fishing venues and accomadation we offer are not suitable or equipped for the needs of many disabled people. therefore if you have any disabilities we must be informed at the time of booking, so we can do our best to accomadate your needs, we cannot be held responsible for any difficulties encountered due to the unsuitability of the facilities.
11. the power boat hire is guided only, clients are not permitted to drive the boats, life jackets are recommened (included) and all other other safety precautions must be taken at the instruction of the guide.
12. all venues are primarily fishing venues, they are not suitable for children, persons taking children are entirely reasonsible for the saftey and behaviour of their child, extra care should be taken near fast flowing wild rivers.
13. the lead booker must submit in writing that they have read all the terms and conditions and accept them. this is obligatory and will not be able to fish without doing so. contracts will be provided on the bank.
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